FAQs

What makes “BikerJewels.com” special?

BikerJewels.com sets you apart from the pack without setting you back lots and lots of cash. Every piece in our large and ever growing line of biker jewelry is made of durable, long-lasting, environmentally friendly stainless steel and there are lots of bold, badass designs to choose from.

How is BikerJewels.com so affordable?

Decades of work in the jewelry business has produced tight business connections with industry leading dealers and designers. BikerJewels.com taps those connections to bring you badass biker styles made by craftsman who know how to push the envelope without pushing up the price.

How can I view the status of my order?

Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

What are your shipping costs?

We offer flat rate standard shipping to the United States. via the USPS Priority Mail for $5.15. Final mailing costs will be displayed on the Invoice you see before confirming your order.

How long will it take to receive my order?

Orders are processed within 3 to 5 business days. Your order will generally be delivered in 7 to 14 days. International orders please allow 14 to 21 business days for delivery.

Does BikerJewles.com have a return policy?

Absolutely. If your not satisfied or have a problem, let us know and we’ll make it right. If you’re not satisfied, return your purchase within 30 days of ordering and we’ll refund your money. Please contact us for return authorizations.

How do I care for my jewelry?

Chemicals used in traditional jewelry cleaning methods must not be used when cleaning your jewelry. We recommend gently rinsing your items in warm water and drying with a soft cloth. In general, sensible care will ensure a long life for your pieces. Direct exposure to colognes and aftershave, pool products and excess sweat can affect the coating and plating of your items.

How do I measure my wrist to determine my bracelet size?

These simple instructions tell you how to measure your wrist properly so you can be sure your bracelets will fit right.
When measuring for bracelets, measure tightly where your wrist is broadest.
Measure your wrist with a flexible, soft tape measure just below the wrist bone (below the wrist bone is the area between your hand and the wrist bone). This is your actual wrist size, not your bracelet size.


Add approx. ¼ inches up to 1 inch (½ inch is average) to your actual wrist size, this is your approximate bracelet size. The more you add to your wrist size the more your bracelet will hang lower to your hand.

Using a flexible measuring tape*, Measure just above (towards elbow) the wrist bone, then add approx ¼ inch to 1 inch (½ inch  is average) depending on how tight you like your bracelets to fit. That is the size bracelet you would wear.
*Tip: If you don’t have a tape measure handy, use a strip of paper or thin string, and mark it where it overlaps on your wrist. Then lay the strip flat to measure up to the mark using any ruler.

How do I determine my ring size?

Free Ring Sizer – If you don’t know the ring size you need, it’s simple to find out – you can easily measure the finger size and get the size you need!

Be sure that your printer is set to 100% and print out the ring sizer. Measure the printout to be sure it printed correctly; it should measure 3 ½ inches from left to right. To determine your ring size, wrap a piece of string around your finger, making sure it is not too snug to fit over your knuckle.

 

Where do I send my items for exchange or return?

Yes. To make an exchange, email us here to check for availability. If the correct size is in stock it will be shipped within a day or two. If it is not in stock, it can take up to 15 business days to receive the correct size. In both instances the only charge is postage. Minimal USPS 1st class mail.

Contact us via email cprath12@bikerjewels.com  for return authorization approval and return to address.

 

Do you ship Internationally?

Not at this time.

International shipping is sent via United States Postal Service International Priority Mail.
Shipping to Canada is $12.95. The rest of the earth is $16.95. No insurance is available. Request International shipping at your risk.

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